Your privacy matters

1. Information Collected

• I collect personal information from clients when they voluntarily provide it through forms, emails, phone calls, or other communication. This includes:

• Name, business name, and contact details (email address, phone number)

• Payment and billing information

• Login credentials (for website, social media, or any other necessary services)

• Any project-specific data provided by the client, including sensitive financial information for bookkeeping purposes.

2. How I Use Your Information

• Personal information is used solely to provide services to you, including:

• Communicating with you regarding projects, updates, and queries

• Processing payments and issuing invoices

• Delivering and managing services (e.g., graphic design, website maintenance, bookkeeping)

• Sending relevant updates or service improvements

• Complying with legal obligations

3. Third-Party Services

• I use certain third-party services to facilitate the delivery of services, such as invoicing software, cloud storage, or payment gateways. These third parties may have access to personal data but are bound by privacy agreements to ensure the protection of that data.

• Examples of third-party services include [Google Workspace, QuickBooks, PayPal, Stripe, Dropbox, etc.].

4. Data Retention & Security

• I take appropriate technical and organizational measures to ensure the security of your personal data. However, no method of electronic storage or transmission over the internet is 100% secure.

• Data will be retained for as long as it is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted.

5. Data Sharing & Disclosure

• I do not sell, rent, or share your personal data with third parties for marketing purposes.

• Data may be shared with subcontractors, vendors, or legal authorities only when necessary for completing services or complying with legal obligations.

6. Cookies & Tracking Technologies

• My website may use cookies to enhance your experience and gather data for analytics purposes. You have the option to disable cookies through your browser settings, though this may affect your user experience.

• I may use Google Analytics to track website traffic and user behavior. This data is anonymous and used solely for improving the website and services.

7. Your Rights

You have the right to:

• Access your personal data and request a copy of the information I hold about you.

• Correct or update any inaccurate or outdated personal data.

• Withdraw consent for the use of your personal data (this may affect my ability to deliver services).

• Request deletion of your personal data, provided that it is not required for legal or regulatory purposes.

8. Changes to the Privacy Policy

• I reserve the right to update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. You will be notified of any significant changes by email or through an update on my website.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact me at:

Email: bobbythecarpetguy@gmail.com

Phone: (647) 695-8978